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The CHC33015 Certificate III in Individual Support (Ageing) can be delivered through blended learning experience of either face-to-face and/ self-paced classroom learning, through a Traineeship or Work-based, which provides students with a range of skill and knowledge to provide person-centred support to those in need due to ageing such as:


Support independence and wellbeing


Compliant aged care practice


Work in health and community services


Support and empowerment of older people


First aid



By spending time in caring for any person you will likely get to know them well and able to gain in-depth knowledge about their views, essential living needs and social, cultural and religious views. You will also be able to learn much more about their lives and key issues such as how they live and their financial ability to care for themselves adequately. 

Do you find yourself being passionate with a strong desire to help and provide care services to aged people? Get in touch immediately with Educare college admin enrolment teams to study and be taught by our qualified and highly industry experienced trainers. With over ten years industry and teaching experience the education and knowledge you will receive from our trainers will prove highly valuable, not only during your learning experience but will also aid you with your future career pathways.

One of the key or foundations requirements is to have completed a relevant qualification such as Certificate III in Individual Support with a focus on Aged Care. Having additional industry work experience can be an added benefit.Students may undertake this course as an entry pathway into the aged care or disability care industry. The CHC33015 Certificate III in Individual Support (Ageing) is directed towards developing multi-skilled workers for the broad range of services supporting aged people and the disabled in residential and community settings.

With person-centred care, each person is treated as a complete human being with their own life story, values, culture, interests and beliefs. Support from others is tailored to meet the person’s individual situation, unique needs and goals.


There are no entry requirements for this qualification. It’s preferred that students have obtained a minimum of a School Certificate or equivalent. Students will be required to provide a current National Police Certificate prior to commencing work.


The certificate in Individual Support is delivered over 26 weeks / 6 months or 52 weeks/12 months face to face which includes 13 units of study and 120 hours work placement component. Work placements will be pre- arranged with approved care facility partners and arrangements will supported by the college. Students may decide to choose or focus on a specialisation including Ageing, Home care services, Community services and Disability Care.

The face to face training component has been designed to provide students with the skills and knowledge required to become a carer in the community and/or residential setting and to follow an individualised plan which is tailored to provide person-centred support to persons needing this support.


Core Units
Code Title
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
Elective Units
Code Title
Deliver care services using a palliative approach
Provide first aid
Facilitate the empowerment of people with disability
Facilitate the empowerment of older people
Provide support to people living with dementia
Meet personal support needs


Upon completion of this course, students may further their studies with either CHC43015 Certificate IV in Ageing Support or CHC52015 Diploma of Community Services.


A person with this level qualification will be able to:

Demonstrate some relevant theoretical knowledge

Apply a range of well-developed skills

Demonstrate some relevant theoretical knowledge

Apply known solutions to a variety of predictable problems

Perform processes that require a range of well-developed skills where some discretion and judgement is required

Interpret available information, using discretion and judgement

Take responsibility for own outputs in work and learning

Take limited responsibility for the output of others.

Suitable Career outcomes may include;

Aged Care Worker

Assistant in Nursing

Personal Care Assistant

Accommodation Support Worker


Traineeship Eligibility: You must already be employed to enrol as a trainee with Educare College. Speak to your employer about choosing Educare College as your Supervising Registered Training Organisation (SRTO).

Cost: Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour.

Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.


At Educare key objectives are to ensure that the core focus of your learning experience is based on the practical applications of your study. Therefore, we support you by providing learning materials which are utilised during most of the following delivery modes such as:

  • Face to face facilitation and roleplays

  • Independent learning/simulated sessions

  • Group based workshops and discussions


You will have access to our online learning system. You must have your own (laptop) computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software are required by all students to successfully undertake their study with Educare.


Work Placement forms an essential part of competency-based assessment and provides the student with practical job skills and work experience.

Students will undertake 120 placement hours in an aged care facility organised by Educare College. This placement will take place after the successful completion of class room activities and prescribed assessments which will be outlined in your induction and orientation timetables.

An individualised work placement log book along with your training plan will be provided to you by your assessor which you must use to record and track your course progress and work placement hours. 

Students are required to do their work placement shifts determined during the times provided by the placement provider. Please note shifts can vary and may include mornings (commencing at 6am), evenings (finishing at 11pm) and possibly some night shifts between Monday and Sunday. Students are expected ensure their time management skills are utilised well in order to not only balance family and work commitments but also their vocational shifts.

Should the student’s assessment results not be satisfactory, they will be deemed not competent against those prescribed units. You may make necessary arrangements with your trainer to reassess your placement at another suitable time for all parties.

Prior to commencement of Vocational Placement students are required to organise and complete an Australian Federal Police Check. Students must obtain the Check to go on Placement and be able to complete the qualification. For students working within Queensland Health, as well as a police check you will also be required to obtain a Positive Notice for Child Related Employment (Blue Card) and have Hepatitis A & B immunisation before commencing Clinical Placements. It is recommended potential students begin Hepatitis vaccinations if required, as soon as possible to ensure timely completion.


Throughout the program, students will learn the skills to enable them to use discretion and judgement in relation to individual support as well as taking responsibility for their outputs. We at Educare college aim to assist you in providing you with opportunities to achieve the following outcomes:

  • Link off job learning at college to on job training in the workplace.
  • Establish pathways to qualifications nationally recognised by industry, education and vocational training authorities.
  • Students may apply for Recognition of Prior Learning (RPL) to determine on an individual basis, the competencies obtained by a person through previous formal or informal training, work and/or life experience.
  • Receive a Statement of Attainment or Certificate from Educare College listing competencies successfully achieved for each training program studied.
  • Successful completion of a Language, Literacy and Numeracy (LLN) Assessment




Without the hardwork, much effort of our very supportive and active trainer, no other than Miss Sallie Abell… we will not be here my classmates who had come along with us, sharing our laughter, knowledge and enjoying our class…more power to ALL and the rest of EDUCARE COLLEGE staffs..and everyone..



Educare Student 2017


Thank you Lisa Dolby for your hard work and commitment you put in to help me achieve my goal if it wasn’t for you i wouldn’t be where i am today your such a lovely person always goes out of your way to help people im soooo thankful and i recommend you to any body who wants a trainer im going to miss our cheeky class talks lol but you the most once again thank you.



Educare Student 2017


Looking at starting or progressing your career?

Get in touch with us to speak to one of the Educare support team to help you get started on your career pathway in Aged Care.

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