CHC52015 – DIPLOMA OF COMMUNITY SERVICES (CASE MANAGEMENT)

(DOMESTIC STUDENTS)

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

5

COMMUNICATE EFFECTIVELY AND ADVOCATE ON BEHALF OF CLIENTS

5

EMPLOY COUNSELLING TECHNIQUES

5

WORK ONE-ON-ONE AND IN GROUPS

5

APPLY ALL ASPECTS OF CASE MANAGEMENT, INCLUDING COMPLEX ASSESSMENT AND REFERRAL

5

IMPLEMENT COMMUNITY DEVELOPMENT STRATEGIES

5

UNDERSTAND THE IMPACTS OF SOCIOLOGICAL FACTORS ON CLIENTS

5

CASE MANAGEMENT TECHNIQUES

CHC52015 – DIPLOMA OF COMMUNITY SERVICES

Community Services is one of the fastest growing sectors in Australia.Employment for this occupation rose moderately in the past five years and in the long-term (ten years). There has never been a better time to become part of the Community Services Industry with up to 50,000 new Jobs required in 2020 (http://joboutlook.gov.au/).

This qualification applies to workers who deliver case management, coordination and case work intervention services to clients. Community services workers provide support to individuals and groups. This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects.

In this course, you will learn to develop your skills and knowledge in managing, coordinating and/or delivering person-centred services to individuals, groups and communities. Consider a Diploma of Community Services for a fulfilling career allowing you to make a difference in people’s lives.

A career in Community Services is a very rewarding one, allowing you to enrich the lives of others and use your compassion and skills to help them build a better life for themselves.

ENTRY REQUIREMENTS FOR STUDENTS

There are no entry requirements for this qualification. It’s preferred that students have obtained a minimum of a School Certificate or equivalent. Students will be required to provide a current National Police Certificate prior to commencing work.

COURSE INFORMATION

The CHC52015 – Diploma of Community Services is delivered over 52 weeks/12 months face to face which includes 16 units of study and 100 hours work placement component. Work placements will be pre- arranged with approved community organisations and arrangements will supported by the college.

The face to face training component has been designed to provide students with the skills and knowledge required to become a carer within the community services sector and to follow an individualised plan which is tailored to provide care and support to children.

QUALIFICATION UNITS OF COMPETENCY

Core Units
Code Title
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal ethical compliance
CHCMTG005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
Elective Units
Code Title
CHCCCS004
Assess co-existing needs
CHCCSM004
Coordinate complex case requirements
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCCSM006
Provide case management supervision
BSBPMG522
Undertake project work
BSBWOR502
Lead and manage team effectiveness
BSBADM502
Manage Meetings
BSBWOR501
Manage personal work priorities and professional development

FURTHER STUDY PATHWAYS

Credit decisions for university entry are made by individual universities, but many universities offer a credit arrangement.

CAREER PATHWAYS AND OUTCOMES

A person with this level qualification will be able to:

Enrich the lives of clients

Offer assistance and case management

Advocating for clients with complex needs

Work with community and external agencies

Ensure compliance with policies and legislation

Suitable Career outcomes may include;

Case coordinator

Case worker or manager

Community services worker

Community worker

Program coordinator or manager

Community worker

STUDENT FEE OPTIONS

TEACHING & DELIVERY MODES FOR STUDENTS

At Educare key objectives are to ensure that the core focus of your learning experience is based on the practical applications of your study. Therefore, we support you by providing learning materials which are utilised during most of the following delivery modes such as:

  • Face to face facilitation and roleplays

  • Independent learning/simulated sessions

  • Group based workshops and discussions

RESOURCES REQUIRED

You will have access to our online learning system. You must have your own (laptop) computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software are required by all students to successfully undertake their study with Educare.

WORK PLACEMENT

Work Placement forms an essential part of competency-based assessment and provides the student with practical job skills and work experience.

Students will undertake 100 placement hours in an approved community organisation organised by Educare College. This placement will take place after the successful completion of class room activities and prescribed assessments which will be outlined in your induction and orientation timetables.

An individualised work placement log book along with your training plan will be provided to you by your assessor which you must use to record and track your course progress and work placement hours. 

Students are required to do their work placement shifts determined during the times provided by the placement provider. Please note shifts can vary and may include mornings (commencing at 6am), evenings (finishing at 8pm). Students are expected ensure their time management skills are utilised well in order to not only balance family and work commitments but also their vocational shifts.

Should the student’s assessment results not be satisfactory, they will be deemed not competent against those prescribed units. You may make necessary arrangements with your trainer to reassess your placement at another suitable time for all parties.

Prior to commencement of Vocational Placement students are required to organise and complete an Australian Federal Police Check. Students must obtain the Check to go on Placement and be able to complete the qualification. For students working within Queensland Health, as well as a police check you will also be required to obtain a Positive Notice for Child Related Employment (Blue Card) .

PROGRAM OUTCOMES AND BENEFITS

Throughout the program, students will learn the skills to enable them to use discretion and judgement in relation to individual support as well as taking responsibility for their outputs. We at Educare college aim to assist you in providing you with opportunities to achieve the following outcomes:

  • Link off job learning at college to on job training in the workplace.
  • Establish pathways to qualifications nationally recognised by industry, education and vocational training authorities.
  • Students may apply for Recognition of Prior Learning (RPL) to determine on an individual basis, the competencies obtained by a person through previous formal or informal training, work and/or life experience.
  • Receive a Statement of Attainment or Certificate from Educare College listing competencies successfully achieved for each training program studied.
  • Successful completion of a Language, Literacy and Numeracy (LLN) Assessment

TESTIMONIALS

WHAT OUR STUDENTS SAY

quote

Without the hardwork, much effort of our very supportive and active trainer, no other than Miss Sallie Abell… we will not be here today..to my classmates who had come along with us, sharing our laughter, knowledge and enjoying our class…more power to ALL and the rest of EDUCARE COLLEGE staffs..and everyone..

VERHNA ESA COCH

VERHNA ESA COCH

Educare Student 2017

quote

Thank you Lisa Dolby for your hard work and commitment you put in to help me achieve my goal if it wasn’t for you i wouldn’t be where i am today your such a lovely person always goes out of your way to help people im soooo thankful and i recommend you to any body who wants a trainer im going to miss our cheeky class talks lol but you the most once again thank you.

LANI BACKHOUSE-SMITH

LANI BACKHOUSE-SMITH

Educare Student 2017

REGISTER YOUR INTEREST

Looking at starting your career in Community Services?

Get in touch with us to arrange a suitable time for one of the Educare support team to help you get started on your career pathway in Community Service.

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