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Community Care
COURSE CODE: CHC52021

Diploma of Community Services

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INTAKES

Monthly

DURATION

72 weeks

Domestic Full Fee

$4,804

INDUSTRY PLACEMENT

200 hours

CRICOS CODES

113253F

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Brisbane Centre Campus (316 Adelaide St) Gold Coast Centre 2 Campus

What study modes are available?

  • Blended learning (Part On-Campus & Online)
  • Entirely On-Campus
  • Workplace Delivery
19 CONTACT HOURS PER WEEK*

*Domestic students are only required to attend practical & lecture sessions. Schedules are indicative and may change.

Explore Course by campus:
Brisbane Centre Campus (316 Adelaide St) Gold Coast Centre 2 Campus

This course reflects the responsibilities of community services workers who possess specialized skills and operate autonomously within their defined scope of practice, following general guidelines provided by senior management.

About this Course:

These workers play a vital role in supporting individuals, groups, and communities to bring about positive changes in their lives, ultimately enhancing personal and social well-being. Additionally, they may take on supervisory responsibilities, overseeing the work of other staff members and volunteers. Furthermore, they may be involved in case management and program coordination, ensuring the effective implementation and execution of services.

What You'll Learn:

  • Communicate Effectively and Advocate on Behalf of Clients
  • Employ Counselling Techniques
  • Work One-On-One and in Groups
  • Implement Community Development Strategies
  • Understand the Impacts of Sociological Factors on Clients
  • Assessing needs of clients for referral to services

Career Outcomes

Entry Requirements

AGE
18
GRADE
12
IELTS
5.5

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 12 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) and successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Students must be eligible to hold a Blue Card (must not have a criminal record). Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity. Students should be fully vaccinated against COVID19 prior to undertaking placement.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

UNITS

CORE UNITS

Unit Code
Unit Name
CHCCCS004
Assess co-existing needs
CHCCCS007
Develop and implement service programs
CHCCCS019
Recognise and respond to crisis situations
CHCCSM013
Facilitate and review case management
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCDEV005
Analyse impacts of sociological factors on clients in community work and services
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS003
Maintain work health and safety

ELECTIVE UNITS

Unit Code
Unit Name
CHCADV002
Provide advocacy and representation services
CHCCCS038
Facilitate the empowerment of people receiving support
CHCCOM003
Develop workplace communication strategies
CHCGRP002
Plan and conduct group activities
CHCMHS001
Work with people with mental health issues
CHCMHS005
Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCMHS007
Work effectively in trauma informed care
CHCPRP001
Develop and maintain networks and collaborative partnerships

Intake Dates

  • 2025
    • NovemberMonday, 10th

University Pathways

Southern Cross University
Bachelor of Community Welfare
6 units
Southern Cross University
Bachelor of Social Science
8 units
Southern Cross University
Bachelor of Social Work
6 units
Griffith University
Bachelor of Social Work
Articulation
up to 30 Credits
Griffith University
Bachelor of Child, Youth and Family Practice
Articulation
up to 60 Credits
Griffith University
Bachelor of Human Service
Articulation
up to 60 Credits
University of Southern Queensland
Bachelor of Human Services
Articulation
8 units
University of Southern Queensland
Bachelor of Psychology (Honours)
Articulation
4 units
University of Southern Queensland
Bachelor of Science Major Psychology
Articulation
8 units
Southern Cross University
Bachelor of Community Welfare
8 units
Southern Cross University
Bachelor of Social Science
9 units
Southern Cross University
Bachelor of Social Work
8 units
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Course Details

Brisbane Centre Campus (316 Adelaide St) Tuition Fees

Course Name Course
Duration		 Domestic Fee for Service Campus
Availability		 Intakes
Diploma of Community Services 72 weeks $4,804 $50 $100 BNECTR2 Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Further Information:

Tuition fees include assistance with Practical Work Placementwith one of our industry partners, with high chances to lead our students into a paid employment contract.
Incidental International Admin Fees: Withdrawal Fee $500, Change of CoE (Per Change) $50, Change of LoO (Per Change) $50, Late assessment submission fee $100, Late Payment fee (per week) $100

For more information on fees and payment plans, please email admissions@educare.edu.au. Tuition fees are exclusive of all learning materials, enrolment fee and a Student ID card. Overseas Student Health Cover (OSHC) is a visa requirement and is not included in the tuition fee.

Brisbane Centre Campus (316 Adelaide St) Study & Schedule

KEY:
Day Tutorial
Supervised Training (Face to Face)
Session Recorded

Study Group 1

MondayMon
Room 3
9:00 am - 5:00 pm
Troy Scott
TuesdayTue
Room 3
9:00 am - 5:00 pm
Troy Scott
WednesdayWed
ThursdayThu
FridayFri
Room 3
9:00 am - 1:00 pm
Troy Scott
SaturdaySat
SundaySun

Study Group 1

MondayMon
TuesdayTue
WednesdayWed
Room 3
9:00 am - 5:00 pm
Troy Scott
ThursdayThu
Room 3
9:00 am - 5:00 pm
Troy Scott
FridayFri
Room 3
9:00 am - 1:00 pm
Troy Scott
SaturdaySat
SundaySun

Brisbane Centre Campus (316 Adelaide St) Course TRAINERS

Troy Scott

TBA

Brisbane Centre Campus (316 Adelaide St) Campus & Facilities

Your Campus

EduCare’s main campus, known as “Brisbane Centre 2,” is strategically situated on level 3 at 316 Adelaide Street, right in the heart of Brisbane’s bustling central business district. This premier location offers students unparalleled access to a vibrant urban environment, fostering both academic and professional growth. The campus itself is a testament to EduCare’s commitment to providing a superior educational experience, blending modern design with state-of-the-art learning facilities.

Upon entering Brisbane Centre 2, students are greeted by a welcoming and supportive environment. The campus is equipped with spacious classrooms that are designed to encourage interactive learning and collaboration. Each classroom is outfitted with the latest educational technology, including digital whiteboards and high-speed internet, ensuring that teaching and learning are both dynamic and engaging.

A key feature of the campus is its comprehensive multimedia resource library, which provides students with a wealth of learning materials at their fingertips. From academic journals and e-books to interactive software and video content, the library is equipped to support a wide range of learning styles and research needs.

In addition to academic resources, Brisbane Centre 2 offers a variety of student services aimed at enhancing the overall educational journey. These include dedicated study areas, computer labs with specialized software, and comfortable lounge spaces for relaxation and networking. The campus also hosts regular workshops and seminars, led by industry professionals and academic experts, to supplement classroom learning and provide valuable insights into the community services sector.

316 Adelaide Street, Brisbane 4000

Session Locations

BNECTR2 - Room 3
  • Digital Whiteboard
  • High-Speed Wi-Fi
  • Smart tv

NIET Group Brisbane Centre 2
In the heart of Brisbane’s vibrant CBD stands our second home — a place where purpose, passion, and people come together.

Step into Room 3, the inspiring home of our Community Services program — where every lesson lights the path to making a real impact. Here, students don’t just learn; they grow into changemakers — guided by compassion, driven by empathy, and equipped with the skills to transform lives and strengthen communities.

Surrounded by modern facilities and a culture of collaboration, Room 3 is more than a classroom — it’s a launchpad for purpose. Every conversation builds confidence. Every project shapes leadership. And every student leaves ready to create a ripple of change that reaches far beyond these walls.

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Gold Coast Centre 2 Campus Tuition Fees

Course Name Course
Duration		 Domestic Fee for Service Campus
Availability		 Intakes
Diploma of Community Services 72 weeks $4,804 $50 $100 BNECTR2 Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Further Information:

Tuition fees include assistance with Practical Work Placementwith one of our industry partners, with high chances to lead our students into a paid employment contract.
Incidental International Admin Fees: Withdrawal Fee $500, Change of CoE (Per Change) $50, Change of LoO (Per Change) $50, Late assessment submission fee $100, Late Payment fee (per week) $100

For more information on fees and payment plans, please email admissions@educare.edu.au. Tuition fees are exclusive of all learning materials, enrolment fee and a Student ID card. Overseas Student Health Cover (OSHC) is a visa requirement and is not included in the tuition fee.

Gold Coast Centre 2 Campus Study & Schedule

KEY:
Day Tutorial
Supervised Training (Face to Face)
Session Recorded

Study Group 1

MondayMon
TuesdayTue
WednesdayWed
9:00 am - 5:00 pm
Vijeta Srivastava
ThursdayThu
9:00 am - 5:00 pm
Vijeta Srivastava
FridayFri
9:00 am - 1:00 pm
Vijeta Srivastava
SaturdaySat
SundaySun

Gold Coast Centre 2 Campus Course TRAINERS

Vijeta Srivastava

TBA

Gold Coast Centre 2 Campus Campus & Facilities

Your Campus

Session Locations

GLDCST2 – Room 3

NIET Group Gold Coast Campus – Classroom 3 (Early Childhood Education and Care)
Welcome to our second home in the heart of Brisbane’s vibrant CBD — a dynamic hub for our award-winning Business and Information Technology Faculties.

Step inside Room 3, one of our specialised Early Childhood Education and Care (ECEC) training spaces, where innovation meets inspiration. Designed with cutting-edge facilities, immersive learning environments, and modern, adaptable fittings, it offers students an experience that’s both practical and future-focused — empowering tomorrow’s educators to learn, create, and lead.

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Jennifer Ryan
Student

I am Jen Ryan now a former class attendant of John hollows in Toowoomba. I am very grateful to John for teaching me in a classroom environment. John was very knowledgeable and easy to talk to. When I found my placement in the middle of nowhere John encouraged me to take all opportunities that become available. I am now in contract for the first job l’ve had in 12 yrs. He respects and has a very caring way of supporting the students throughout the course to be the best of our abilities.

Why study with ?

Industry Recognised

Provider of Nationally Recognised Qualifications

Supportive Staff & Training

The right learning environment brings out the BEST in you.

Flexible Learning Environment

Engaging and exciting teaching methods that deliver results.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, fee instalments, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

“The cultural experiences, especially exploring Brisbane and the Gold Coast, were amazing! The tour concierge made the entire experience smooth and enjoyable.”

Emily

“The tour was well organized and provided great opportunities for both personal and academic growth. The hands-on learning made all the difference!”

Michael

“This study tour was a life-changing experience for me. From the amazing activities to the immersive English classes, I feel so much more confident in my abilities now.”

Sophie

I am Jen Ryan now a former class attendant of John hollows in Toowoomba. I am very grateful to John for teaching me in a classroom environment. John was very knowledgeable and easy to talk to. When I found my placement in the middle of nowhere John encouraged me to take all opportunities that become available. I am now in contract for the first job l’ve had in 12 yrs. He respects and has a very caring way of supporting the students throughout the course to be the best of our abilities.

Jennifer Ryan

Thank you so much Anju. I really appreciate it, I received my diploma and I just wanted to say thank you for helping me and pushing me to finish my RPL, I really appreciate it.

John

I have received my Diploma of Early Childhood Education and Care and I’m so excited about it. Special thanks to my trainer Anju for providing me guidance and support throughout my course. “You are an inspiration and the best teacher.

Gurmeet Kaur

Anju your classes are just so inspirational! I’ve never had a teacher like you, and for that, l’m so, so thankful every day and finally we did it.

Bhavana Sharma

I have just completed the Certificate III in Individual Support – Ageing with Educare College and have found the staff and trainers to very supportive and nice. The facilities at this college are excellent and we are provided with all the resources we need. Our trainer teaches us through her industry knowledge and is very engaging. I would recommend Educare College to my family and friends.

Les Schofield
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