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Community Care
COURSE CODE: CHC52021

Diploma of Community Services

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INTAKES

Monthly

DURATION

72 weeks

Domestic Full Fee

$4,804

INDUSTRY PLACEMENT

200 hours

CRICOS CODES

113253F

NUMBER OF UNITS

INTERNATIONAL STUDENTS

Yes

Explore Course by campus:
Brisbane Centre Campus (316 Adelaide St) Gold Coast Centre 2 Campus

What study modes are available?

  • Apprenticeship & Traineeship
  • Entirely On-Campus
  • Mixed Mode (Part On-Campus & Online)
  • Workplace Delivery
20 CONTACT HOURS PER WEEK*

*Domestic students are only required to attend practical & lecture sessions. Schedules are indicative and may change.

Explore Course by campus:
Brisbane Centre Campus (316 Adelaide St) Gold Coast Centre 2 Campus

This course reflects the responsibilities of community services workers who possess specialized skills and operate autonomously within their defined scope of practice, following general guidelines provided by senior management.

About this Course:

These workers play a vital role in supporting individuals, groups, and communities to bring about positive changes in their lives, ultimately enhancing personal and social well-being. Additionally, they may take on supervisory responsibilities, overseeing the work of other staff members and volunteers. Furthermore, they may be involved in case management and program coordination, ensuring the effective implementation and execution of services.

What You'll Learn:

  • Communicate Effectively and Advocate on Behalf of Clients
  • Employ Counselling Techniques
  • Work One-On-One and in Groups
  • Implement Community Development Strategies
  • Understand the Impacts of Sociological Factors on Clients
  • Assessing needs of clients for referral to services

Career Outcomes

Entry Requirements

AGE
18
GRADE
12
IELTS
5.5

Age

Minimum age of 18 years or turning 18 years old prior to commencement of the course

Education & Experience Requirements

Year 12 Australian Senior High School Certificate, or equivalent (e.g. completion of Year 12 or High School in the students home country) with full academic results.

English Language

Upper-Intermediate English (equivalent to 5.5 academic or general IELTS) and successful completion of college LLN Test

Required Identification

Photo ID and evidence of citizenship (international students must provide copy of passport)

Computer Skills & Equipment

Students on this course require computer access for learning purposes and to complete course assessments. As such, learners must have beginner/intermediate computing skills including use of Microsoft Office programmes, in addition to hardware requirements of a desktop or portable computer with keyboard, pointing device, speaker, web camera and microphone, and a broadband internet connection.

Additional Requirements

Students must be eligible to hold a Blue Card (must not have a criminal record). Applicants for this course must be able to make themselves available to undertake the industry placement that forms part of the training and assessment activity. Students must be fully vaccinated against COVID19 prior to undertaking placement.

Further Information

Students who are unable to meet the academic or English language criteria may in some cases be eligble to undertake our Language, Literacy & Numeracy (LLN) test. Criteria may change at any time without notice. Additional English language requirements may apply to international applicants from non-English speaking backgrounds wishing to articulate on a visa package into a university programme. Students must be able to (and are required to) enrol, participate, demonstrate progression-of, and complete this course.

Government Funding (Skills Assure)

This course is supported by the following funding programmes, open to students based on eligibility requirements found here:

UNITS

CORE UNITS

Unit Code
Unit Name
CHCCCS004
Assess co-existing needs
CHCCCS007
Develop and implement service programs
CHCCCS019
Recognise and respond to crisis situations
CHCCSM013
Facilitate and review case management
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCDEV005
Analyse impacts of sociological factors on clients in community work and services
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
HLTWHS003
Maintain work health and safety

ELECTIVE UNITS

Unit Code
Unit Name
CHCCSM009
Facilitate goal-directed planning
CHCCSM010
Implement case management practice
CHCCSM012
Coordinate complex case requirements
CHCCSM014
Provide case management supervision
CHCPRT025
Identify and report children and young people at risk
CHCPRT027
Work collaboratively to maintain an environment safe for children and young people
CHCDIV003
Manage and promote diversity
CHCMGT003
Lead the work team

Intake Dates

  • 2024
    • OctoberTuesday, 08th
    • NovemberMonday, 11th
    • DecemberMonday, 02nd
  • 2025
    • JanuaryMonday, 13th
    • MarchMonday, 17th
    • AprilMonday, 28th
    • MayMonday, 12th
    • JuneMonday, 09th
    • JulyMonday, 14th
    • AugustMonday, 11th
    • SeptemberMonday, 08th
    • OctoberMonday, 13th
    • NovemberMonday, 10th

University Pathways

Southern Cross University
Bachelor of Community Welfare
6 units
Southern Cross University
Bachelor of Social Science
8 units
Southern Cross University
Bachelor of Social Work
6 units
Griffith University
Bachelor of Social Work
Articulation
up to 30 Credits
Griffith University
Bachelor of Child, Youth and Family Practice
Articulation
up to 60 Credits
Griffith University
Bachelor of Human Service
Articulation
up to 60 Credits
University of Southern Queensland
Bachelor of Human Services
Articulation
8 units
University of Southern Queensland
Bachelor of Psychology (Honours)
Articulation
4 units
University of Southern Queensland
Bachelor of Science Major Psychology
Articulation
8 units
Southern Cross University
Bachelor of Community Welfare
8 units
Southern Cross University
Bachelor of Social Science
9 units
Southern Cross University
Bachelor of Social Work
8 units
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Course Details

Brisbane Centre Campus (316 Adelaide St) Tuition Fees

Course Name Course
Duration		 Domestic Fee for Service Domestic Funded St't Contribution (Concession) Domestic Funded St't Contribution (Non-Concession) Campus
Availability		 Intakes
Diploma of Community Services 72 weeks $4,804 $50 $100 BNECTR2 Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Further Information:

Tuition fees include assistance with Practical Work Placementwith one of our industry partners, with high chances to lead our students into a paid employment contract.
Incidental International Admin Fees: Withdrawal Fee $500, Change of CoE (Per Change) $50, Change of LoO (Per Change) $50, Late assessment submission fee $100, Late Payment fee (per week) $100

For more information on fees and payment plans, please email admissions@educare.edu.au. Tuition fees are exclusive of all learning materials, enrolment fee and a Student ID card. Overseas Student Health Cover (OSHC) is a visa requirement and is not included in the tuition fee.

Brisbane Centre Campus (316 Adelaide St) Study & Schedule

KEY:
Day Tutorial
Structured Training (Online)
Session Recorded

Study Group 1

MondayMon
TuesdayTue
Room 4
9:00 am - 5:00 pm
John Smith
WednesdayWed
Room 5
9:00 am - 5:00 pm
John Smith
ThursdayThu
FridayFri
Axclerate Online
9:00 am - 2:00 pm
Self Directed Learning
SaturdaySat
SundaySun

Brisbane Centre Campus (316 Adelaide St) Course TRAINERS

John Smith

John Smith is a dedicated and experienced trainer for the CHC52021 – Diploma of Community Services, with a passion for empowering students to make meaningful contributions to their communities. With over a decade of experience in the field of community services, John has worked in a variety of roles, including case management, community outreach, and program development, which provides him with a rich foundation of practical knowledge to share with his students.

John holds a Master’s degree in Social Work and is committed to lifelong learning. He frequently participates in professional development opportunities to stay current with the latest trends and practices in community services. John is particularly interested in areas of mental health, family support, and crisis intervention, and he integrates these interests into his teaching to provide a comprehensive and engaging learning experience.

As a trainer, John is known for his approachable and supportive teaching style. He believes in creating an inclusive and dynamic learning environment where all students feel valued and motivated to achieve their best. John uses a combination of theoretical knowledge and practical application in his teaching, ensuring that students not only understand the concepts but also know how to apply them in real-world situations.

Self Directed Learning

Structured online self directed learning is required by all students, and is designed to help reinforce the learning conducted in the course of the week’s training. This structured learning time involves undertaking exercises online guided by the training team’s instruction.

Brisbane Centre Campus (316 Adelaide St) Campus & Facilities

Your Campus

EduCare’s main campus, known as “Brisbane Centre 2,” is strategically situated on level 4 at 316 Adelaide Street, right in the heart of Brisbane’s bustling central business district. This premier location offers students unparalleled access to a vibrant urban environment, fostering both academic and professional growth. The campus itself is a testament to EduCare’s commitment to providing a superior educational experience, blending modern design with state-of-the-art learning facilities.

Upon entering Brisbane Centre 2, students are greeted by a welcoming and supportive environment. The campus is equipped with spacious classrooms that are designed to encourage interactive learning and collaboration. Each classroom is outfitted with the latest educational technology, including digital whiteboards and high-speed internet, ensuring that teaching and learning are both dynamic and engaging.

A key feature of the campus is its comprehensive multimedia resource library, which provides students with a wealth of learning materials at their fingertips. From academic journals and e-books to interactive software and video content, the library is equipped to support a wide range of learning styles and research needs.

In addition to academic resources, Brisbane Centre 2 offers a variety of student services aimed at enhancing the overall educational journey. These include dedicated study areas, computer labs with specialized software, and comfortable lounge spaces for relaxation and networking. The campus also hosts regular workshops and seminars, led by industry professionals and academic experts, to supplement classroom learning and provide valuable insights into the community services sector.

316 Adelaide Street, Brisbane 4000

Session Locations

BNECTR2 - Room 4
  • Digital Whiteboard
  • High-Speed Wi-Fi
  • Simulation Aids

The classroom is situated within a contemporary building that reflects the vibrant energy of Brisbane’s central business district.

It features large, floor-to-ceiling windows that bathe the space in natural light, creating a warm and welcoming atmosphere conducive to learning. The interior design is sleek and functional, with ergonomic furniture and spacious workstations that ensure comfort during long hours of study and discussion.

At the forefront of the classroom is a cutting-edge digital whiteboard, allowing for interactive learning sessions where concepts can be visually explored and elaborated. This technology enhances the teaching experience by enabling dynamic presentations and real-time collaboration among students and instructors.

VIEW IN MAP
BNECTR2 - Room 5
  • Digital Whiteboard
  • High-Speed Wi-Fi
  • Simulation Aids

The classroom is situated within a contemporary building that reflects the vibrant energy of Brisbane’s central business district.
It features large, floor-to-ceiling windows that bathe the space in natural light, creating a warm and welcoming atmosphere conducive to learning. The interior design is sleek and functional, with ergonomic furniture and spacious workstations that ensure comfort during long hours of study and discussion.
At the forefront of the classroom is a cutting-edge digital whiteboard, allowing for interactive learning sessions where concepts can be visually explored and elaborated. This technology enhances the teaching experience by enabling dynamic presentations and real-time collaboration among students and instructors.

VIEW IN MAP
Online Study (LMS)
  • Multimedia SCORM Experiences
  • Sample Questionnaires

EduCare College offers structured online study sessions through its advanced Learning Management System (LMS), Axcelerate, allowing students to engage in a dynamic and interactive online learning environment.

In these sessions, students are presented with a series of prompts, such as research tasks, and are required to complete various exercises, including multiple-choice questionnaires and short-answer questions. This innovative approach to learning is supported by access to EduCare’s extensive multimedia resource library, enabling students to delve deeply into their study material. The use of Axcelerate enhances the educational experience by providing a structured yet flexible framework for online learning, catering to the diverse needs of students and facilitating their success in the course.

VIEW IN MAP

Gold Coast Centre 2 Campus Tuition Fees

Course Name Course
Duration		 Domestic Fee for Service Domestic Funded St't Contribution (Concession) Domestic Funded St't Contribution (Non-Concession) Campus
Availability		 Intakes
Diploma of Community Services 72 weeks $4,804 $50 $100 BNECTR2 Monthly

Additional Fees:

Enrolment Fee: $250
Material Fee: $250

Further Information:

Tuition fees include assistance with Practical Work Placementwith one of our industry partners, with high chances to lead our students into a paid employment contract.
Incidental International Admin Fees: Withdrawal Fee $500, Change of CoE (Per Change) $50, Change of LoO (Per Change) $50, Late assessment submission fee $100, Late Payment fee (per week) $100

For more information on fees and payment plans, please email admissions@educare.edu.au. Tuition fees are exclusive of all learning materials, enrolment fee and a Student ID card. Overseas Student Health Cover (OSHC) is a visa requirement and is not included in the tuition fee.

Gold Coast Centre 2 Campus Study & Schedule

KEY:
Day Tutorial
Structured Training (Online)
Session Recorded

Study Group 1

MondayMon
Room 5
9:00 am - 5:00 pm
John Smith
TuesdayTue
WednesdayWed
Room 5
9:00 am - 5:00 pm
John Smith
ThursdayThu
FridayFri
Axclerate Online
9:00 am - 2:00 pm
Self Directed Learning
SaturdaySat
SundaySun

Gold Coast Centre 2 Campus Course TRAINERS

John Smith

John Smith is a dedicated and experienced trainer for the CHC52021 – Diploma of Community Services, with a passion for empowering students to make meaningful contributions to their communities. With over a decade of experience in the field of community services, John has worked in a variety of roles, including case management, community outreach, and program development, which provides him with a rich foundation of practical knowledge to share with his students.

John holds a Master’s degree in Social Work and is committed to lifelong learning. He frequently participates in professional development opportunities to stay current with the latest trends and practices in community services. John is particularly interested in areas of mental health, family support, and crisis intervention, and he integrates these interests into his teaching to provide a comprehensive and engaging learning experience.

As a trainer, John is known for his approachable and supportive teaching style. He believes in creating an inclusive and dynamic learning environment where all students feel valued and motivated to achieve their best. John uses a combination of theoretical knowledge and practical application in his teaching, ensuring that students not only understand the concepts but also know how to apply them in real-world situations.

Self Directed Learning

Structured online self directed learning is required by all students, and is designed to help reinforce the learning conducted in the course of the week’s training. This structured learning time involves undertaking exercises online guided by the training team’s instruction.

Gold Coast Centre 2 Campus Campus & Facilities

Your Campus

Session Locations

GLDCST2 - Room 5
  • Digital Whiteboard
  • High-Speed Wi-Fi
  • Simulation Aids

At the forefront of the classroom is a cutting-edge digital whiteboard, allowing for interactive learning sessions where concepts can be visually explored and elaborated. This technology enhances the teaching experience by enabling dynamic presentations and real-time collaboration among students and instructors.

VIEW IN MAP
Online Study (LMS)
  • Multimedia SCORM Experiences
  • Sample Questionnaires

EduCare College offers structured online study sessions through its advanced Learning Management System (LMS), Axcelerate, allowing students to engage in a dynamic and interactive online learning environment.

In these sessions, students are presented with a series of prompts, such as research tasks, and are required to complete various exercises, including multiple-choice questionnaires and short-answer questions. This innovative approach to learning is supported by access to EduCare’s extensive multimedia resource library, enabling students to delve deeply into their study material. The use of Axcelerate enhances the educational experience by providing a structured yet flexible framework for online learning, catering to the diverse needs of students and facilitating their success in the course.

VIEW IN MAP

Jennifer Ryan
Student

I am Jen Ryan now a former class attendant of John hollows in Toowoomba. I am very grateful to John for teaching me in a classroom environment. John was very knowledgeable and easy to talk to. When I found my placement in the middle of nowhere John encouraged me to take all opportunities that become available. I am now in contract for the first job l’ve had in 12 yrs. He respects and has a very caring way of supporting the students throughout the course to be the best of our abilities.

Why study with ?

Industry Recognised

Provider of Nationally Recognised Qualifications

Supportive Staff & Training

The right learning environment brings out the BEST in you.

Flexible Learning Environment

Engaging and exciting teaching methods that deliver results.

How do I apply?

Our application process is free, easy & there’s no obligation.

1

Submit an Application

It’s free, takes around 5 minutes, and helps our team make sure you’re eligible. If you have any questions, for example around how to pay, funding, schedule, placement etc, ask them at the same time.
Click here to start →

2

Accept your letter of offer

Our team will send you a letter of offer for you to accept. Sign and send it back, pay your enrolment fee, then our Admissions Team will send you an onboarding pack, provide Student Learning Portal access and introduce you to your trainer. Welcome onboard!

“The cultural experiences, especially exploring Brisbane and the Gold Coast, were amazing! The tour concierge made the entire experience smooth and enjoyable.”

Emily

“The tour was well organized and provided great opportunities for both personal and academic growth. The hands-on learning made all the difference!”

Michael

“This study tour was a life-changing experience for me. From the amazing activities to the immersive English classes, I feel so much more confident in my abilities now.”

Sophie

I am Jen Ryan now a former class attendant of John hollows in Toowoomba. I am very grateful to John for teaching me in a classroom environment. John was very knowledgeable and easy to talk to. When I found my placement in the middle of nowhere John encouraged me to take all opportunities that become available. I am now in contract for the first job l’ve had in 12 yrs. He respects and has a very caring way of supporting the students throughout the course to be the best of our abilities.

Jennifer Ryan

Thank you so much Anju. I really appreciate it, I received my diploma and I just wanted to say thank you for helping me and pushing me to finish my RPL, I really appreciate it.

John

I have received my Diploma of Early Childhood Education and Care and I’m so excited about it. Special thanks to my trainer Anju for providing me guidance and support throughout my course. “You are an inspiration and the best teacher.

Gurmeet Kaur

Anju your classes are just so inspirational! I’ve never had a teacher like you, and for that, l’m so, so thankful every day and finally we did it.

Bhavana Sharma

I have just completed the Certificate III in Individual Support – Ageing with Educare College and have found the staff and trainers to very supportive and nice. The facilities at this college are excellent and we are provided with all the resources we need. Our trainer teaches us through her industry knowledge and is very engaging. I would recommend Educare College to my family and friends.

Les Schofield
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